*UPGRADE IN PROGRESS* -- CareerCircle platform upgrades will occur between Monday June 27th 10PM Eastern Time through Tuesday June 28th 4AM Eastern Time.&nbsp; The system may be intermittently unavailable during this timeframe.&nbsp;&nbsp;

*UPGRADE IN PROGRESS* -- CareerCircle is upgrading its capabilities and as a result the system may be temporarily unavailable as we bring new capabilities and infrastructure online to better serve our members.&nbsp; If you receive an error during this timeframe please bear with us as we're working to improve our system and you may need to retry that operation at a later time.&nbsp; &nbsp;

Full Time Monday-Friday 0600-1500 Job Duties Driver / operator of company vehicles. Provides courteous and efficient delivery and pick-up of packages. Checks shipments for conformance to FedEx features of service and provides related customer service functions. Performs other duties as assigned. Minimum Education High school diploma/GED. Must be licensed for type of vehicle assigned. Knowledge, Skills and Abilities Ability to lift 50 lbs. Ability to maneuver packages of any weight above 50 lbs. with appropriate equipment and/or assistance from another person. Good human relations and verbal communication skills. Neat appearance since customer contact is required. Must meet qualifications as outlined in section 391 of the Federal Motor Carrier safety regulations. Requires medical exam in accordance with FHWA or FAA regulations. Non-covered safety-sensitive position. Medical exam required. Ability to work in a constant state of alertness and in a safe manner. Preferred Qualifications: Minimum of 21 years of age, consistently lift 50 pounds, High School / GED Diploma, Valid Driver's License consistently for the past three years. Pay Transparency: $21.24 - $ 31.55 Pay: Starting Pay- $21.24 Additional Details: Full Time Delivery Driver All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com . Applicants have rights under Federal Employment Laws:<ul><li> Equal Employment Opportunity is the Law </li><li> EEO is the Law Supplement </li><li> Pay Transparency Policy </li><li> Family and Medical Leave Act (FMLA) </li><li> Employee Polygraph Protection Act </li></ul>E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:<ul><li>E-Verify Notice (bilingual) </li><li>Right to Work Notice (English) / (Spanish) </li></ul>

public

Courier/DOT

POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions. This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping. They will be responsible for taking orders, coordinating activities in the Store, providing pricing and product information, and recommending appropriate FedEx Office products and services. The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. GENERAL DUTIES AND RESPONSIBILITIES: (This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive) People<ul><li>Follows instructions of supervisors and assists other team members in performing store functions</li><li>Assists in the training of store team members</li></ul>Service<ul><li>Demonstrates consultative behaviors in a retail environment to understand each customer's individualized need</li><li>Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services</li><li>Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs</li><li>Ensures all customer problems are resolved quickly and to the satisfaction of the customer</li><li>Takes complex customer orders using order systems and provides accurate pricing information</li><li>Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels</li><li>Sets up and operates printing, binding, and other related equipment using customer supplied original media and documents</li><li>Maintains a safe, clean and orderly retail Store</li></ul>Profit<ul><li>Ensures confidentiality of customer data and careful handling of documents, media, and packages</li><li>Processes financial transactions using a Point of Sale terminal (POS),including handling cash and making change</li><li>Cleans, repairs, and stocks all retail store printing and shipping equipment and supplies to provide optimal performance and availability</li><li>Stays current on retail Store merchandising materials and ensures proper display of all retail area product and signage</li><li>Takes preemptive action to prevent errors and waste</li><li>Completes required financial paperwork and may assist with financial reporting including daily sales, close-outs and bank deposits</li><li>Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety , customer service and security policies and procedures</li></ul>Self-Management<ul><li>Performs multiple tasks at the same time</li><li>Looks for opportunities to improve knowledge and skills within the retail Store</li><li>Able to operate with minimal supervision</li><li>Adheres to all FedEx Office team member and retail store standards, as outlined in the team member handbook</li><li>All other duties as needed or required</li></ul>MINIMUM QUALIFICATIONS AND REQUIREMENTS:<ul><li>High school diploma or equivalent education</li><li>6+ months of specialized experience</li><li>Excellent verbal and written communication skills</li></ul>ESSENTIAL FUNCTIONS:<ul><li>Ability to stand during entire shift, excluding meal and rest periods</li><li>Ability to move and lift 55 pounds</li><li>Ability, on a consistent basis, to bend/twist at the waist and knees</li><li>Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members</li><li>Ability, on a consistent basis, to perform work activities requiring cooperation and instruction</li><li>Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure</li><li>Ability, on a consistent basis, to maintain attention and concentration for extended periods of time</li><li>Ability, on a consistent basis, to work with minimal supervision</li><li>Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position</li></ul>Preferred Qualifications: Pay Transparency: Pay: Additional Details: Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science.<ul><li>Suggests areas for improvement in internal processes along with possible solutions.</li><li>Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.</li><li>Applies Quality concepts presented at training during daily activities.</li><li>Supports FedEx Office Quality initiatives.</li></ul>FedEx Office is an equal opportunity employer and prohibits discrimination and harassment against any employee or applicant on the basis of race, color, religion, national origin, citizenship, genetic information, age (except for bona fide occupational qualifications), sex, pregnancy (including childbirth or a related medical condition), disability, sexual orientation, gender identity, gender expression, marital status, military leave or service, status as a disabled veteran or other covered veteran status, participation in EEO protected activity, any other status protected by federal, state, or local law, or association with a person on the basis of one or more of the foregoing. America's Military Veterans and individuals with disabilities are strongly encouraged to apply. FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email HR.Recruiting@fedex.com . FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate's criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia's fair chance hiring law. For more information, click here .

Retail Customer Service Associate

Starting Rate: $53,753.00 POSITION OVERVIEW: Lead employees to ensure customer satisfaction by moving all shipments on time and damage free ESSENTIAL FUNCTIONS: Lead, manage, educate and develop company employees focusing on retention and growth Supervise and direct employee work (including pre-shifts) with a focus on outstanding quality, customer deliverables and safety performance identifying and overseeing improvement Actively monitor, record and educate employees regarding unsafe acts/conditions correcting immediately using corrective action as need. Provide feedback and follow-up with all impacted employees. Plan daily manpower needs and set schedules to ensure customers' freight is delivered and picked-up timely and damage free Communicate job assignments coordinating with all employees ensuring direction is clear and concise Monitor service freight and ensure cut time compliance Monitor, analyze and address all opportunities to cut costs and improve efficiencies while maintaining rigorous safety standards Assist customers with rate quotes, claim information and setting appointments Monitor actual performance data and gather information for reporting Build relationships and positive communications with all business partners to ensure customers' and company's service standards are met Identify freight moving at incorrect weight and classification Ensure all OS&D is identified and processed properly Perform administrative functions as required Comply with all applicable laws/regulations, as well as company policies/procedures Perform other duties as required Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. QUALIFICATIONS<ul><li> Must possess high school diploma or equivalent </li><li> </li><li> Must be able to travel as needed </li><li> </li><li> Good written, verbal and interpersonal communication skills </li><li> </li><li> Thorough knowledge of LTL Industry, DOT Rules and Regulations, OSHA Laws, Hazardous Materials Regulations, NMFC and Tariff Rules, as well as company policies and procedures, preferred </li><li> </li><li> Able to work independently and as part of a team </li><li> </li><li> Multi-tasked oriented and possess good organizational skills </li><li> </li><li> Knowledge of Microsoft Office and Internet </li><li> </li></ul>WORKING CONDITIONS:<ul><li> Dock environment; exposure to varied weather conditions, exhaust, fumes, dust, noise </li><li> </li><li> Hours may vary due to operational need </li><li> </li><li> Frequent contact with service center personnel; fast-paced, deadline oriented </li><li> </li></ul>Preferred Qualifications: Pay Transparency: Pay: Additional Details: FedEx Freight is an Equal Opportunity Employer, including disabled and veterans. If you have a disability and you need assistance in order to apply for a position with FedEx Freight, please call 800-888-8252 or e-mail at ADAAssistance@freight.fedex.com . FedEx Freight will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Supv-Operations

Starting Pay: $28.11 POSITION OVERVIEW: Pick up and deliver freight between Service Centers and customers and support the selling process. ESSENTIAL FUNCTIONS: Operate tractor-trailer combination, including doubles (and triples, where applicable) and/or straight trucks Perform daily pre-trip and safety inspections on equipment Hook/unhook trailers and converter dollies to/from a tractor and/or trailer Perform freight handling using appropriate motorized and manual equipment, including but not limited to: forklift, pallet jack and hand truck Secure freight inside trailers using appropriate tools and supplies, including but not limited to: pallets, straps and rope Recoup/repair damaged freight when necessary Verify and complete required documentation and reports Comply with hazardous material regulations and procedures Collect cash or checks for freight charges, as required, and maintain required documentation Follow dispatch instructions and communicate with dispatch as required, including but not limited to: delays, arrivals and equipment problems Communicate with customers to determine pick-up or delivery needs and solicit additional business Demonstrate internal and external customer service Ask for additional business from customers, and provide leads to sales for potential new opportunities May be required to perform chaining of vehicle tires May be required to perform job duties of a road driver or a dock employee where operationally necessary Comply with all applicable laws/regulations, as well as company policies/procedures Perform other duties as required Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. QUALIFICATIONS<ul><li> Must possess a class A Commercial Driver's License (CDL) with double/triple, hazardous materials and tank endorsements.* Automatic transmission CDL restriction allowed. </li><li> </li><li> Must possess one (1) year experience within most recent three (3) years or successful completion of FedEx Freight Driver Development Course </li><li> </li><li> Must possess acceptable Motor Vehicle Record (MVR) based on hiring standards </li><li> </li><li> Must meet all Department of Transportation (DOT) regulatory requirements under section 391 of the Federal Motor Carrier (FMC) regulations </li><li> </li><li> Long combination vehicles (LCV) (i.e. Triple Trailers, Rocky Mountain Doubles, and Turnpike Doubles) are operated in the states of AZ, CO, FL, ID, IN, KS, MT, ND, NV, OH, OK, OR, SD and UT. LCV Drivers in these states must meet the Long Combination Vehicles (LCV) Qualification and Certification Minimum Standards </li><li> </li><li> Ability to count and perform basic math, with or without a calculator </li><li> </li><li> Basic written and verbal communication skills (documentation, communication with peers, supervisors, etc.) </li><li> </li><li> Ability to lift/carry hand freight weighing up to 100 pounds several times a week. </li><li> </li><li> Ability to sit for extended periods of time, bend, twist, squat, climb in and out of truck </li><li> </li><li> Ability to follow instructions and complete required training </li><li> </li><li> Ability to work independently and/or as a team member </li><li> </li></ul>WORKING CONDITIONS:<ul><li> Drive throughout shift on all types of roads and in all types of weather </li><li> </li><li> Exposure to noise and vibration </li><li> </li><li> Exposure to dust and diesel fumes </li><li> </li><li> Exposure to hazardous materials shipped and packaged under DOT regulations </li><li> </li><li> Hours may vary due to operational need </li><li> </li></ul>*The Hazardous Materials endorsement must be obtained within 120 days of offer acceptance. An employee will not be allowed to drive a commercial motor vehicle without this endorsement. Preferred Qualifications: Pay Transparency: Pay: Additional Details: FedEx Freight is an Equal Opportunity Employer, including disabled and veterans. If you have a disability and you need assistance in order to apply for a position with FedEx Freight, please call 800-888-8252 or e-mail at ADAAssistance@freight.fedex.com . FedEx Freight will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

City Driver

POSITION SUMMARY: Leads a store business unit, focusing on creating a consistent and positive customer experience. Assists in the supervision and oversight of all team members and business operations, monitoring and facilitating all production and retail processes, pick-up and delivery, shipping and quality control processes. Manages store in the absence of the Store Manager. The Store Assistant Manager is required to perform all functions normally performed by the team member. GENERAL DUTIES AND RESPONSIBILITIES: (This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)<ul><li>Demonstrates consultative behaviors to ensure friendly, polite, expert service is delivered to all customers</li><li>Evaluates the efficiency and productivity of team members in creating positive customer experiences</li><li>If necessary, resolves customer disputes and complaints to ensure timely resolution and customer satisfaction</li><li>Creates a customer focused environment in all areas of the store (production, retail, self service, and shipping) and monitors the store ensuring a clean and professional environment</li><li>Establishes and manages a process for customer flow in the store to improve service experience ensuring customers needs are met quickly and quality products are delivered</li><li>Provides training and development of team members on assigned shifts by monitoring goals and providing feedback</li><li>Interviews job applicants, complies with all company hiring policies and assists Store Manager with the hiring of team members</li><li>Coaches, counsels and provides feedback to team members on their performance and to ensure adherence to company policies and standards</li><li>Maintains communication with the Store Lead Consultant and/or production team to ensure deadlines are met and quality checks are being performed</li><li>Oversees shipping related services and activities</li><li>Responsible for communication with the Store Manager and team members on daily/weekly/monthly goals, performance to plan, key performance metrics, customer issues and company initiatives</li><li>Complies with and enforces FedEx Office established policies and procedures and maintains an environment of controls</li><li>Assists Store Manager in review and transmission of payroll and daily close out of POS</li><li>Performs all other administrative duties as needed or requested including without limitation scheduling, payroll management, training compliance, daily close-out of POS, bidding, ordering and receiving supplies and inventory controls</li><li>All other duties as needed or required</li></ul>MINIMUM QUALIFICATIONS AND REQUIREMENTS:<ul><li>High School diploma or equivalent education</li><li>1+ year of related experience, prior supervisory experience preferred</li></ul>ESSENTIAL FUNCTIONS:<ul><li>Ability to stand during entire shift, excluding meal and rest periods</li><li>Ability to move and lift 55 pounds</li><li>Ability, on a consistent basis, to bend/twist at the waist and knees</li><li>Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members</li><li>Ability, on a consistent basis, to perform work activities requiring cooperation and instruction</li><li>Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure</li><li>Ability, on a consistent basis, to maintain attention and concentration for extended periods of time</li><li>Ability, on a consistent basis, to work with minimal supervision</li><li>Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position</li></ul>Preferred Qualifications: Pay Transparency: Pay: Additional Details: Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science.<ul><li>Suggests areas for improvement in internal processes along with possible solutions.</li><li>Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.</li><li>Applies Quality concepts presented at training during daily activities.</li><li>Supports FedEx Office Quality initiatives.</li></ul>FedEx Office is an equal opportunity employer and prohibits discrimination and harassment against any employee or applicant on the basis of race, color, religion, national origin, citizenship, genetic information, age (except for bona fide occupational qualifications), sex, pregnancy (including childbirth or a related medical condition), disability, sexual orientation, gender identity, gender expression, marital status, military leave or service, status as a disabled veteran or other covered veteran status, participation in EEO protected activity, any other status protected by federal, state, or local law, or association with a person on the basis of one or more of the foregoing. America's Military Veterans and individuals with disabilities are strongly encouraged to apply. FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email HR.Recruiting@fedex.com . FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate's criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia's fair chance hiring law. For more information, click here .

Retail Assistant Manager

Job Duties Driver / operator of company vehicles. Provides courteous and efficient delivery and pick-up of packages. Checks shipments for conformance to FedEx features of service and provides related customer service functions. Performs other duties as assigned. Courier/DOT; Mon-Sat PT AM 0700-1200 with day off during the week TBD; Hours subject to change due to operational needs. Minimum Education High school diploma/GED. Must be licensed for type of vehicle assigned. Knowledge, Skills and Abilities Ability to lift 50 lbs. Ability to maneuver packages of any weight above 50 lbs. with appropriate equipment and/or assistance from another person. Good human relations and verbal communication skills. Neat appearance since customer contact is required. Must meet qualifications as outlined in section 391 of the Federal Motor Carrier safety regulations. Requires medical exam in accordance with FHWA or FAA regulations. Non-covered safety-sensitive position. Medical exam required. Ability to work in a constant state of alertness and in a safe manner. Preferred Qualifications: Pay Transparency: Pay: Additional Details: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com . Applicants have rights under Federal Employment Laws:<ul><li> Equal Employment Opportunity is the Law </li><li> EEO is the Law Supplement </li><li> Pay Transparency Policy </li><li> Family and Medical Leave Act (FMLA) </li><li> Employee Polygraph Protection Act </li></ul>E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:<ul><li>E-Verify Notice (bilingual) </li><li>Right to Work Notice (English) / (Spanish) </li></ul>

Courier/DOT-1

Starting Pay: $17.15 POSITION OVERVIEW: Responsible for cleaning the physical structures, the yard and dock areas of the facility to provide an attractive, clean, work environment. ESSENTIAL FUNCTIONS: Vacuum, sweep, mop and dust entire office area Empty trash Clean restrooms Perform general yard work (cleans, picks up trash, cuts grass, maintains gardens) Maintain parking areas to keep free of trash Clean dock and dock apron Perform minor building repair and paint as needed Change light bulbs in office area and on dock Change air conditioner filters Comply with all applicable laws/regulations, as well as company policies/procedures Perform other duties as required Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. QUALIFICATIONS<ul><li> High School Diploma or General Education Diploma (GED) </li><li> </li><li> Good cleaning techniques and floor buffing skills </li><li> </li><li> Must be professional in interaction with customers and coworkers </li><li> </li><li> Good organizational skills </li><li> </li><li> Basic verbal and written communication skills </li><li> </li><li> Ability to bend, twist, squat and pull/push custodial equipment throughout shift </li><li> </li><li> Good chemical awareness </li><li> </li><li> Able to follow instructions and complete required training </li><li> </li><li> Ability to work independently and as a team member </li><li> </li></ul>WORKING CONDITIONS:<ul><li> Must be able to stand or walk for eight hours and do light lifting consistently </li><li> </li><li> Exposure to climate conditions of the geographic area </li><li> </li><li> Exposure to hot and cold soapy water, chemicals, dust, tobacco waste or other irritants </li><li> </li><li> Hours may vary due to operational need </li><li> </li></ul>Preferred Qualifications: Pay Transparency: Pay: Additional Details: FedEx Freight is an Equal Opportunity Employer, including disabled and veterans. If you have a disability and you need assistance in order to apply for a position with FedEx Freight, please call 800-888-8252 or e-mail at ADAAssistance@freight.fedex.com . FedEx Freight will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Custodian

POSITION OVERVIEW: Lead employees to ensure customer satisfaction by moving all shipments on time and damage free ESSENTIAL FUNCTIONS: Lead, manage, educate and develop company employees focusing on retention and growth Supervise and direct employee work (including pre-shifts) with a focus on outstanding quality, customer deliverables and safety performance identifying and overseeing improvement Actively monitor, record and educate employees regarding unsafe acts/conditions correcting immediately using corrective action as need. Provide feedback and follow-up with all impacted employees. Plan daily manpower needs and set schedules to ensure customers' freight is delivered and picked-up timely and damage free Communicate job assignments coordinating with all employees ensuring direction is clear and concise Monitor service freight and ensure cut time compliance Monitor, analyze and address all opportunities to cut costs and improve efficiencies while maintaining rigorous safety standards Assist customers with rate quotes, claim information and setting appointments Monitor actual performance data and gather information for reporting Build relationships and positive communications with all business partners to ensure customers' and company's service standards are met Identify freight moving at incorrect weight and classification Ensure all OS&D is identified and processed properly Perform administrative functions as required Comply with all applicable laws/regulations, as well as company policies/procedures Perform other duties as required Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. QUALIFICATIONS<ul><li> Must possess high school diploma or equivalent </li><li> </li><li> Must be able to travel as needed </li><li> </li><li> Good written, verbal and interpersonal communication skills </li><li> </li><li> Thorough knowledge of LTL Industry, DOT Rules and Regulations, OSHA Laws, Hazardous Materials Regulations, NMFC and Tariff Rules, as well as company policies and procedures, preferred </li><li> </li><li> Able to work independently and as part of a team </li><li> </li><li> Multi-tasked oriented and possess good organizational skills </li><li> </li><li> Knowledge of Microsoft Office and Internet </li><li> </li></ul>WORKING CONDITIONS:<ul><li> Dock environment; exposure to varied weather conditions, exhaust, fumes, dust, noise </li><li> </li><li> Hours may vary due to operational need </li><li> </li><li> Frequent contact with service center personnel; fast-paced, deadline oriented </li><li> </li></ul>Preferred Qualifications: Pay Transparency: Pay: Additional Details: FedEx Freight is an Equal Opportunity Employer, including disabled and veterans. If you have a disability and you need assistance in order to apply for a position with FedEx Freight, please call 800-888-8252 or e-mail at ADAAssistance@freight.fedex.com . FedEx Freight will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Starting Pay: $29.47 POSITION OVERVIEW: Pick up and deliver freight between Service Centers and customers and support the selling process. ESSENTIAL FUNCTIONS: Operate tractor-trailer combination, including doubles (and triples, where applicable) and/or straight trucks Perform daily pre-trip and safety inspections on equipment Hook/unhook trailers and converter dollies to/from a tractor and/or trailer Perform freight handling using appropriate motorized and manual equipment, including but not limited to: forklift, pallet jack and hand truck Secure freight inside trailers using appropriate tools and supplies, including but not limited to: pallets, straps and rope Recoup/repair damaged freight when necessary Verify and complete required documentation and reports Comply with hazardous material regulations and procedures Collect cash or checks for freight charges, as required, and maintain required documentation Follow dispatch instructions and communicate with dispatch as required, including but not limited to: delays, arrivals and equipment problems Communicate with customers to determine pick-up or delivery needs and solicit additional business Demonstrate internal and external customer service Ask for additional business from customers, and provide leads to sales for potential new opportunities May be required to perform chaining of vehicle tires May be required to perform job duties of a road driver or a dock employee where operationally necessary Comply with all applicable laws/regulations, as well as company policies/procedures Perform other duties as required Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. QUALIFICATIONS<ul><li> Must possess a class A Commercial Driver's License (CDL) with double/triple, hazardous materials and tank endorsements.* Automatic transmission CDL restriction allowed. </li><li> </li><li> Must possess one (1) year experience within most recent three (3) years or successful completion of FedEx Freight Driver Development Course </li><li> </li><li> Must possess acceptable Motor Vehicle Record (MVR) based on hiring standards </li><li> </li><li> Must meet all Department of Transportation (DOT) regulatory requirements under section 391 of the Federal Motor Carrier (FMC) regulations </li><li> </li><li> Long combination vehicles (LCV) (i.e. Triple Trailers, Rocky Mountain Doubles, and Turnpike Doubles) are operated in the states of AZ, CO, FL, ID, IN, KS, MT, ND, NV, OH, OK, OR, SD and UT. LCV Drivers in these states must meet the Long Combination Vehicles (LCV) Qualification and Certification Minimum Standards </li><li> </li><li> Ability to count and perform basic math, with or without a calculator </li><li> </li><li> Basic written and verbal communication skills (documentation, communication with peers, supervisors, etc.) </li><li> </li><li> Ability to lift/carry hand freight weighing up to 100 pounds several times a week. </li><li> </li><li> Ability to sit for extended periods of time, bend, twist, squat, climb in and out of truck </li><li> </li><li> Ability to follow instructions and complete required training </li><li> </li><li> Ability to work independently and/or as a team member </li><li> </li></ul>WORKING CONDITIONS:<ul><li> Drive throughout shift on all types of roads and in all types of weather </li><li> </li><li> Exposure to noise and vibration </li><li> </li><li> Exposure to dust and diesel fumes </li><li> </li><li> Exposure to hazardous materials shipped and packaged under DOT regulations </li><li> </li><li> Hours may vary due to operational need </li><li> </li></ul>*The Hazardous Materials endorsement must be obtained within 120 days of offer acceptance. An employee will not be allowed to drive a commercial motor vehicle without this endorsement. Preferred Qualifications: Pay Transparency: Pay: Additional Details: FedEx Freight is an Equal Opportunity Employer, including disabled and veterans. If you have a disability and you need assistance in order to apply for a position with FedEx Freight, please call 800-888-8252 or e-mail at ADAAssistance@freight.fedex.com . FedEx Freight will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Starting Pay: $21.46 Shift: 4:00AM - 9:00AM 4:00PM - 10:00PM POSITION OVERVIEW: Transport freight across dock area to/from trailers for loading to trailers. ESSENTIAL FUNCTIONS: Perform freight handling using appropriate motorized and manual equipment, including but not limited to: forklift, pallet jack and hand truck Verify documentation matches freight description (e.g. type, weight, hazardous materials), using current electronic or manual system Secure freight inside trailers using appropriate tools and supplies (e.g. pallets, straps, rope) Recoup/repair damaged freight when necessary Verify and complete required documentation and reports Assist customers with freight and freight documentation as needed Perform hostling duties if required Comply with all applicable laws/regulations, as well as company policies/procedures Perform other duties as required Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. QUALIFICATIONS<ul><li> High school diploma or equivalent, preferred </li><li> </li><li> Must be at least 18 years of age </li><li> </li><li> Prior experience in warehousing, freight handling and/or fork lift operations preferred </li><li> </li><li> If hostler/yard mule duties required, experience preferred </li><li> </li><li> Ability to count and perform basic math, with or without a calculator </li><li> </li><li> Basic written and verbal communication skills </li><li> </li><li> Ability to lift/carry hand freight of varying weights several times a week, to lift dock plates weighing approximately 100 pounds, and to open trailer doors requiring approximately 75 pounds of lift force, up to several times per day or more </li><li> </li><li> Ability to bend, twist, squat, pushing/pulling freight throughout shift </li><li> </li><li> Ability to work independently and/or as a team member </li><li> </li><li> Previous dock/warehouse experience preferred </li><li> </li></ul>WORKING CONDITIONS:<ul><li> Dock environment; exposure to varied weather conditions, exhaust, fumes, dust, noise </li><li> </li><li> Hours may vary due to operational need </li><li> </li><li> Frequent contact with service center personnel; fast-paced, deadline oriented </li><li> </li></ul>Preferred Qualifications: Pay Transparency: Pay: Additional Details: FedEx Freight is an Equal Opportunity Employer, including disabled and veterans. If you have a disability and you need assistance in order to apply for a position with FedEx Freight, please call 800-888-8252 or e-mail at ADAAssistance@freight.fedex.com . FedEx Freight will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Freight Handler Part-Time

Posting Date: 6/6/2024 FedEx Office postings will be posted either 90 calendar days or until all position(s) on that posting are filled or closed, whichever comes first. POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions. This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping. They will be responsible for taking orders, coordinating activities in the Store, providing pricing and product information, and recommending appropriate FedEx Office products and services. The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. GENERAL DUTIES AND RESPONSIBILITIES: (This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive) People<ul><li>Follows instructions of supervisors and assists other team members in performing store functions</li><li>Assists in the training of store team members</li></ul>Service<ul><li>Demonstrates consultative behaviors in a retail environment to understand each customer's individualized need</li><li>Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services</li><li>Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs</li><li>Ensures all customer problems are resolved quickly and to the satisfaction of the customer</li><li>Takes complex customer orders using order systems and provides accurate pricing information</li><li>Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels</li><li>Sets up and operates printing, binding, and other related equipment using customer supplied original media and documents</li><li>Maintains a safe, clean and orderly retail Store</li></ul>Profit<ul><li>Ensures confidentiality of customer data and careful handling of documents, media, and packages</li><li>Processes financial transactions using a Point of Sale terminal (POS),including handling cash and making change</li><li>Cleans, repairs, and stocks all retail store printing and shipping equipment and supplies to provide optimal performance and availability</li><li>Stays current on retail Store merchandising materials and ensures proper display of all retail area product and signage</li><li>Takes preemptive action to prevent errors and waste</li><li>Completes required financial paperwork and may assist with financial reporting including daily sales, close-outs and bank deposits</li><li>Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety , customer service and security policies and procedures</li></ul>Self-Management<ul><li>Performs multiple tasks at the same time</li><li>Looks for opportunities to improve knowledge and skills within the retail Store</li><li>Able to operate with minimal supervision</li><li>Adheres to all FedEx Office team member and retail store standards, as outlined in the team member handbook</li><li>All other duties as needed or required</li></ul>MINIMUM QUALIFICATIONS AND REQUIREMENTS:<ul><li>High school diploma or equivalent education</li><li>6+ months of specialized experience</li><li>Excellent verbal and written communication skills</li></ul>ESSENTIAL FUNCTIONS:<ul><li>Ability to stand during entire shift, excluding meal and rest periods</li><li>Ability to move and lift 55 pounds</li><li>Ability, on a consistent basis, to bend/twist at the waist and knees</li><li>Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members</li><li>Ability, on a consistent basis, to perform work activities requiring cooperation and instruction</li><li>Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure</li><li>Ability, on a consistent basis, to maintain attention and concentration for extended periods of time</li><li>Ability, on a consistent basis, to work with minimal supervision</li><li>Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position</li></ul>Preferred Qualifications: Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the salary information represents the job level minimum and the job level maximum. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement. Pay: $16.20 - $18.65/hr Additional Details: Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science.<ul><li>Suggests areas for improvement in internal processes along with possible solutions.</li><li>Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.</li><li>Applies Quality concepts presented at training during daily activities.</li><li>Supports FedEx Office Quality initiatives.</li></ul>FedEx Office is an equal opportunity employer and prohibits discrimination and harassment against any employee or applicant on the basis of race, color, religion, national origin, citizenship, genetic information, age (except for bona fide occupational qualifications), sex, pregnancy (including childbirth or a related medical condition), disability, sexual orientation, gender identity, gender expression, marital status, military leave or service, status as a disabled veteran or other covered veteran status, participation in EEO protected activity, any other status protected by federal, state, or local law, or association with a person on the basis of one or more of the foregoing. America's Military Veterans and individuals with disabilities are strongly encouraged to apply. FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email HR.Recruiting@fedex.com . FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate's criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia's fair chance hiring law. For more information, click here .

Starting Pay: $24.18 POSITION OVERVIEW: Under supervision, assist with shop duties in providing timely, quality, and cost-effective maintenance for vehicle fleet including tractors, trailers and other equipment that requires inspection preventive maintenance, repairs, and documentation to ensure a safe and efficient fleet of vehicles. ESSENTIAL FUNCTIONS: Work with other technicians in performing preventative maintenance and repairs Support shop operations by performing duties such as job set up, cleaning and shop equipment maintenance Prepare electronic and manual records and reports Assist with safety inspections of equipment and document the work. Moves parts to and from the job site and removes or installs these parts on vehicle as directed Assist with fleet maintenance activities. Maintain a clean work environment. Utilize power tools and hand tools to accomplish the job as educated and directed by leadership. Comply with all applicable laws/regulations, as well as company policies/procedures. Perform other duties as required. Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. QUALIFICATIONS<ul><li> </li><li> High School Diploma or equivalent, preferred. </li><li> </li><li> Valid driver's license </li><li> </li><li> Must be at least 18 years of age </li><li> </li><li> Basic computer skills </li><li> </li><li> Willing to be educated on proper use of lifting devices (bottle, floor, wheel, or transmission jacks, floor cranes etc.) </li><li> </li><li> Able to frequently lift components weighing approximately 110 pounds with appropriate equipment and/or assistance from another person. </li><li> </li><li> Ability to safely operate vehicles as directed. </li><li> </li><li> Must be able to enter and exit driver's compartment of truck and/or behind cab using normally available foot and handholds. </li><li> </li><li> Ability to work independently and/or as a team member. </li><li> </li><li> Basic written and verbal communication skills. </li><li> </li></ul>WORKING CONDITIONS:<ul><li> </li><li> Exposure to heavy traffic areas while performing the duties of the job. </li><li> </li><li> Exposure to considerable amounts of dust, diesel fumes and noise </li><li> </li><li> May be required to drive service van to off-site locations and perform work. </li><li> </li><li> Exposure to climate conditions of the geographic area </li><li> </li><li> Exposure to chemicals, oils, greases, paints, or other irritants </li><li> </li><li> Hours may vary due to operational need. </li><li> </li></ul>COMPENSATION USEFLSA Status: [] Exempt [X] Non-Exempt Preferred Qualifications: Pay Transparency: Pay: Additional Details: FedEx Freight is an Equal Opportunity Employer, including disabled and veterans. If you have a disability and you need assistance in order to apply for a position with FedEx Freight, please call 800-888-8252 or e-mail at ADAAssistance@freight.fedex.com . FedEx Freight will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Shop Utility Technician

Starting Rate: $19.94 Shift Time: 3:00AM - Monday & 5:00AM Tuesday-Friday to 8:30AM - Monday & 10:30AM Tuesday-Friday POSITION OVERVIEW: Transport freight across dock area to/from trailers for loading to trailers. ESSENTIAL FUNCTIONS: Perform freight handling using appropriate motorized and manual equipment, including but not limited to: forklift, pallet jack and hand truck Verify documentation matches freight description (e.g. type, weight, hazardous materials), using current electronic or manual system Secure freight inside trailers using appropriate tools and supplies (e.g. pallets, straps, rope) Recoup/repair damaged freight when necessary Verify and complete required documentation and reports Assist customers with freight and freight documentation as needed Perform hostling duties if required Comply with all applicable laws/regulations, as well as company policies/procedures Perform other duties as required Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. QUALIFICATIONS<ul><li> High school diploma or equivalent, preferred </li><li> </li><li> Must be at least 18 years of age </li><li> </li><li> Prior experience in warehousing, freight handling and/or fork lift operations preferred </li><li> </li><li> If hostler/yard mule duties required, experience preferred </li><li> </li><li> Ability to count and perform basic math, with or without a calculator </li><li> </li><li> Basic written and verbal communication skills </li><li> </li><li> Ability to lift/carry hand freight of varying weights several times a week, to lift dock plates weighing approximately 100 pounds, and to open trailer doors requiring approximately 75 pounds of lift force, up to several times per day or more </li><li> </li><li> Ability to bend, twist, squat, pushing/pulling freight throughout shift </li><li> </li><li> Ability to work independently and/or as a team member </li><li> </li><li> Previous dock/warehouse experience preferred </li><li> </li></ul>WORKING CONDITIONS:<ul><li> Dock environment; exposure to varied weather conditions, exhaust, fumes, dust, noise </li><li> </li><li> Hours may vary due to operational need </li><li> </li><li> Frequent contact with service center personnel; fast-paced, deadline oriented </li><li> </li></ul>Preferred Qualifications: Pay Transparency: Pay: Additional Details: FedEx Freight is an Equal Opportunity Employer, including disabled and veterans. If you have a disability and you need assistance in order to apply for a position with FedEx Freight, please call 800-888-8252 or e-mail at ADAAssistance@freight.fedex.com . FedEx Freight will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Courier/DOT-3

Starting Pay: $19.94 Shift: 3:00AM - 8:00AM POSITION OVERVIEW: Transport freight across dock area to/from trailers for loading to trailers. ESSENTIAL FUNCTIONS: Perform freight handling using appropriate motorized and manual equipment, including but not limited to: forklift, pallet jack and hand truck Verify documentation matches freight description (e.g. type, weight, hazardous materials), using current electronic or manual system Secure freight inside trailers using appropriate tools and supplies (e.g. pallets, straps, rope) Recoup/repair damaged freight when necessary Verify and complete required documentation and reports Assist customers with freight and freight documentation as needed Perform hostling duties if required Comply with all applicable laws/regulations, as well as company policies/procedures Perform other duties as required Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. QUALIFICATIONS<ul><li> High school diploma or equivalent, preferred </li><li> </li><li> Must be at least 18 years of age </li><li> </li><li> Prior experience in warehousing, freight handling and/or fork lift operations preferred </li><li> </li><li> If hostler/yard mule duties required, experience preferred </li><li> </li><li> Ability to count and perform basic math, with or without a calculator </li><li> </li><li> Basic written and verbal communication skills </li><li> </li><li> Ability to lift/carry hand freight of varying weights several times a week, to lift dock plates weighing approximately 100 pounds, and to open trailer doors requiring approximately 75 pounds of lift force, up to several times per day or more </li><li> </li><li> Ability to bend, twist, squat, pushing/pulling freight throughout shift </li><li> </li><li> Ability to work independently and/or as a team member </li><li> </li><li> Previous dock/warehouse experience preferred </li><li> </li></ul>WORKING CONDITIONS:<ul><li> Dock environment; exposure to varied weather conditions, exhaust, fumes, dust, noise </li><li> </li><li> Hours may vary due to operational need </li><li> </li><li> Frequent contact with service center personnel; fast-paced, deadline oriented </li><li> </li></ul>Preferred Qualifications: Pay Transparency: Pay: Additional Details: FedEx Freight is an Equal Opportunity Employer, including disabled and veterans. If you have a disability and you need assistance in order to apply for a position with FedEx Freight, please call 800-888-8252 or e-mail at ADAAssistance@freight.fedex.com . FedEx Freight will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Director, Financial Integrity Operations Office of Financial Aid Regular, Exempt, 3.2 Hybrid (Occasional Travel to Adelphi, MD Required) Job Summary The Director is both a strategic and hands-on leadership position that is responsible for ensuring the daily operational activities of our fraud prevention run smoothly and effectively. This person will have direct oversight of our fraud prevention system and must have strong experience in fraud detection systems. This role will lead our fraud prevention team with responsibility for the daily management, reporting and oversight of student financial fraud risk in accordance with appropriate federal, state and institutional regulatory bodies and policies. Along with the Assistance Vice President of Compliance, Fraud Prevention and Training, the Director is responsible for implementing and maintaining the University's identity verification software. Additionally, the Director will be responsible for developing and implementing strategies to detect and prevent fraudulent student activities. This involves analyzing data for suspicious activity, collaborating with internal and external stakeholders, and staying current on emerging fraud trends to safeguard the organization and our students. Duties and Responsibilities<ul><li>Develop and implement effective strategies to prevent and detect identity theft, waste and abuse.</li><li>Work closely with internal stakeholders in Admissions, Advising, Tuition Planning, Registrar, Student Accounts, and others to ensure a comprehensive and coordinated approach to fraud prevention and detection. Collaborate to provide training to staff and students on fraud prevention measures and raise awareness about potential risks.</li><li>Continuously review and enhance fraud prevention and detection processes and tools based on evolving threats and organizational needs.</li><li>Analyze recorded data and patterns to identify suspicious student activity. Conduct thorough investigations into suspected incidents of fraud, working closely with internal stakeholders, external agencies, and/or law enforcement as needed.</li><li>Prepare and present reports to leadership on a regular basis. Maintain policy and procedure documents. Maintain accurate records on fraud incidents, investigations, and outcomes. Prepare Department of Education Office of Inspector General referrals.</li><li>Provide oversight and direction to fraud prevention team members in accordance with the organization's policies and procedures. Coaches, mentors, and develops staff, including overseeing new employee onboarding and providing career development planning and opportunities.</li><li>Complete ad hoc projects related to fraud management including implementation of fraud prevention and detection software as well as developing internal fraud detection methods</li><li>Performs other duties as assigned</li></ul>Education and Experience<ul><li>Bachelor's degree from an accredited institution of higher learning in Business Administration, Accounting or related field. Master's degree preferred.</li><li>A minimum of 5 years in fraud prevention and investigations required, in higher education strongly preferred.</li><li>Certified Fraud Examiner designation strongly preferred</li><li>Experience with PeopleSoft, Workday, and Salesforce</li><li>A minimum of 3 years of supervisory experience including managing remote team members</li><li>Experience with enterprise level fraud detection and investigation software.</li></ul>Skills <ul><li>Familiar with regulations and guidance related to fraud for higher education industry.</li><li>Exceptional written and verbal communication skills for interactions at all levels across the organization</li><li>Must be resourceful, creative, innovative, results driven, and adaptable.</li><li>Ability to perform problem solving in a complex demanding environment by drawing on a pool of technical experience, business understanding and good judgment.</li><li>Critical thinking and decision-making skills</li><li>Proficient in Microsoft Office especially Excel</li><li>Commits to a respectful, just, and supportive environment for individuals and coworkers aligning with the company's commitment to diversity, equity, inclusion and belonging.</li></ul> All submissions should include a cover letter and resume . UMGC offers competitive compensation and comprehensive benefits for qualifying positions, such as tuition remission, generous leave and healthcare. For detailed benefits information, please visit: https://careers.umgc.edu/benefits.html . The University of Maryland Global Campus (UMGC) is an equal opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination. UMGC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, ancestry, political affiliation or veteran status in employment, educational programs and activities, and admissions. University of Maryland Global Campus (UMGC) is committed to helping safeguard the health of its faculty, staff, students, contractors, and guests. Because vaccinations reduce the spread of SARS-CoV-2-the virus that causes COVID-19-all prospective UMGC faculty (full-time and adjunct) and staff are strongly encouraged to be fully vaccinated and current with the recommended boosters. As always, operations at our military locations in Europe, Asia, and stateside will follow the guidance of the U.S. Department of Defense and local commands, and may require proof of full vaccination, unless an exception is approved as a reasonable accommodation based on disability or religion. If so, a copy of their Approved Exception Letter must be provided before the start of their employment. Failure to provide proof of vaccination or show proof of exception may result in the offer of employment being rescinded. Workplace Accommodations: The University of Maryland Global Campus Global Campus (UMGC) is committed to creating and maintaining a welcoming and inclusive working environment for people of all abilities. UMGC is dedicated to the principle that no qualified individual with a disability shall, based on disability, be excluded from participation in or be denied the benefits of the services, programs, or activities of the University, or be subjected to discrimination. For information about UMGC's Reasonable Workplace Accommodation Policy or to request an accommodation, applicants/candidates can contact Employee Accommodations via email at employee-accommodations@umgc.edu .

Director, Financial Integrity Operations

Senior DEI Manager and Investigator Diversity and Equity Office Stateside Exempt 3.1 Location: Adelphi, Maryland The University of Maryland Global Campus (UMGC) is seeking a Senior DEI Manager and Investigator with higher education experience to strategically administer the University's investigation process pertaining to allegations of discrimination, harassment, and/or retaliation in compliance with university policies, federal and state laws, and to serve as a DEI training and programming specialist. The Senior DEI Manager and Investigator will collaborate with DEI leaders and other stakeholders within the university to provide subject matter expert recommendations on a variety of university initiatives and projects. The Senior DEI Manager and Investigator is expected to demonstrate a strong ability in critical thinking, exhibit tact and diplomacy in communication (verbal and written), and the ability to conduct a thorough and equitable investigation of discrimination and harassment complaints. This position will report to the Associate Vice President for Institutional Equity. Duties and Responsibilities:<ul><li>Develop and prepare clear, comprehensive, and concise written reports of investigative findings that analyze the facts gathered against university policies, state and federal laws, and regulations. </li><li>Conduct Equal Opportunity (Title VII) and Title IX fact-finding interviews assessing the credibility, of complainants, respondents, and relevant witnesses; analysis of documentary evidence; serve as a neutral party through all aspects of the investigative process; and ensure equitable treatment of all parties.</li><li>Use subject matter expertise to provide leadership, and expert consultation and deliver targeted training and awareness programming to address diversity, equity, and inclusion concerns to include but not limited to diversity/inclusion awareness, sexual misconduct, discrimination, and harassment prevention.</li><li>Lead/manage key projects and initiatives to advance diversity, equity, and inclusion.</li><li>Assist in the development and implementation of university protocols, procedures, policies, training, and outreach related to diversity, equity, and inclusion including anti-discrimination and anti-harassment laws, policies, and procedures.</li><li>Perform other duties as assigned including but not limited to developing relationships across multiple teams at all levels of the university, working on project teams and multiple work streams in a changing environment; providing recommendations to strengthen key diversity, equity, and inclusion deliverables across the institution to eliminate discrimination, harassment, and retaliation.</li><li>Support Title IX Coordinator as needed.</li></ul>Requirements:<ul><li>Bachelor's Degree (Communications, English, Prelaw, Program Management, Human Resources, Public Policy, Ethnic Studies)</li><li>Minimum of five years of higher education investigation experience, which may include, but is not limited to, workplace, human resources, discrimination, and/or legal investigations.</li><li>Minimum of three years managing projects.</li><li>Minimum of two years as a coach or trainer.</li></ul>Knowledge, Skills, and Abilities: Ability to assess and investigate complaints of sex, gender, race, national origin, disability, age, etc. Experience conducting sensitive and confidential investigations. Strong analytical, writing, and critical thinking skills. Strong verbal and written communication skills. Demonstrated computer proficiency, including Microsoft Word, Outlook, and Excel. Preferred: Master's or other post-graduate education All submissions should include a cover letter and resume . UMGC offers competitive compensation and comprehensive benefits for qualifying positions, such as tuition remission, generous leave and healthcare. For detailed benefits information, please visit: https://careers.umgc.edu/benefits.html . The University of Maryland Global Campus (UMGC) is an equal opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination. UMGC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, ancestry, political affiliation or veteran status in employment, educational programs and activities, and admissions. University of Maryland Global Campus (UMGC) is committed to helping safeguard the health of its faculty, staff, students, contractors, and guests. Because vaccinations reduce the spread of SARS-CoV-2-the virus that causes COVID-19-all prospective UMGC faculty (full-time and adjunct) and staff are strongly encouraged to be fully vaccinated and current with the recommended boosters. As always, operations at our military locations in Europe, Asia, and stateside will follow the guidance of the U.S. Department of Defense and local commands, and may require proof of full vaccination, unless an exception is approved as a reasonable accommodation based on disability or religion. If so, a copy of their Approved Exception Letter must be provided before the start of their employment. Failure to provide proof of vaccination or show proof of exception may result in the offer of employment being rescinded. Workplace Accommodations: The University of Maryland Global Campus Global Campus (UMGC) is committed to creating and maintaining a welcoming and inclusive working environment for people of all abilities. UMGC is dedicated to the principle that no qualified individual with a disability shall, based on disability, be excluded from participation in or be denied the benefits of the services, programs, or activities of the University, or be subjected to discrimination. For information about UMGC's Reasonable Workplace Accommodation Policy or to request an accommodation, applicants/candidates can contact Employee Accommodations via email at employee-accommodations@umgc.edu .

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